FAQ

Have Your Any Question

Please check our F.A.Q. where we answer all sorts of questions related to our service!

General Questions

We’ve made the booking process really easy with our online appointment booking form. If you prefer to discuss that with an agent or need help, you can give us a call.
We provide our own cleaning supplies and equipment for every job we perform. Our cleaners wide range of cleaning products at no extra cost. Now if you have special requirements and special products you want the professional to use. Just provide it. And tell them how to use is. We won’t be hold accountable for damages done with you products.
Depending on the job we send 1 to 3 cleaners. Now if you have preferences or special needs please let us know. We work with hundreds of cleaners.
We have a 2 hour window arrival time. Cleaners will arrive between 08-10AM, from 10-12PM, from 12-2PM, from 2-4PM and from 4-6PM. Remember the time of the job while booking.
We require our first time customers to be home before and after the job. Show the cleaners around and at the end be present to assure everything is clean to avoid issues. Once you know how services just book online.
We work with hundreds of professional local cleaners. If you cleaners goes on vacations we will replace him with someone new. All our professionals are able to provide same quality service.
DO NOT LEAVE any key with cleaners if we have to replace him for any reason. Less information we have about your home the best. Most customers leave a lockbox if they’re not home.

Booking & Security

For our recurring customer we may be able to provide the same cleaner upon request and also upon cleaner approval. Only for our weekly, bi-weekly or monthly cusotmers.
We only work with the very best professional and local cleaners. They go through a background check. We want our customers to create a relationship with our cleaners. If you have issues with a cleaners we can rematch you with another cleaner.
Provide us when you book any instruction on how to enter the proprety. Create specific codes for cleaners.

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